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    FAMILY ACCESS OUTAGE
    Skyward April 23, 2018

    We have been notified that WSIPC, our Skyward/Family Access vendor, suffered a major system outage on Friday, April 20. The outage affects all access to Skyward/Family Access information systems throughout the state of Washington. This includes the Skyward/Family Access system in the Lakewood School District. WSIPC has noted it is working to correct the issue and has indicated the downtime could be at least a week.  

    As a result of this outage:

    • Users will not be able to access Skyward/Family Access to report attendance during the downtime. If your child will be absent this week, please contact your school attendance office directly by phone or email.
    • Electronic payments to student accounts may not process into Skyward/Family Access during the downtime.
    • Students, families and staff will not have access to Skyward/Family Access (schedules, grading, assignments, etc.) during the downtime.
    • Our application online process will not be accessible during the downtime.

    WSIPC has indicated they will keep districts informed as they continue to resolve the issue. As soon as the issue is corrected, we will let our families know.

    Thank you for your understanding.

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